Your privacy is our responsibility. By using the Bajiok Com platform, you agree to this Privacy Policy. Please read it carefully in its entirety.
1. Introduction
This Privacy Policy explains how Bajiok Com ("we", "us", or "the Platform") manages the personal information of our members ("you" or "user"). By using Bajiok Com's website, mobile app, or any of our digital services, you are considered to have accepted the terms of this Privacy Policy.
We believe privacy is a fundamental right. That's why Bajiok Com maintains complete transparency in how your information is collected and used. This document clearly explains what data is collected, why it is collected, and how it is kept secure.
2. What Information Is Collected
Bajiok Com may collect the following types of information:
A. Information You Provide Directly
- Name, date of birth, and gender
- Email address and mobile number
- Address (City, District, Country)
- Identity document information (collected during KYC verification)
- Payment information (Mobile Pay/Nagad number, bank account details)
B. Automatically Collected Data
- IP Address & Device Information
- Browser type and operating system
- Visit timestamps, time spent on site, and pages viewed
- Gaming activity and betting history
- Information Collected via Cookies and Similar Technologies
| Data Type |
When It Is Collected |
Why It's Needed |
| Name & Contact Information |
During Registration |
Account Creation & Contact |
| National ID Card |
During KYC Verification |
To verify identity |
| Payment Information |
Transaction Time |
Deposit & Withdrawal Process |
| IP & Device Information |
Every session |
Security & Fraud Prevention |
| Gaming History |
While Playing Games |
Dispute Resolution & Service Improvement |
3. Purpose of Data Use
Bajiok Com uses your information only for specific, legitimate purposes:
- Account Management: Registration, login, and profile updates.
- Transaction Processing: Processing deposits and withdrawals.
- Ensuring Security: Preventing fraud, scams, and unauthorized access.
- Customer Support: Resolving your questions and issues.
- Legal Obligation: Meeting regulatory authority requirements.
- Service Improvement: Analytics to improve your experience on the platform.
- Responsible Gaming: Identifying unusual gaming patterns to provide assistance.
Marketing Communications: Bajiok Com may send you promotional offers or newsletters. This is entirely optional, and you can opt out at any time.
4. Cookies & Tracking Technologies
Bajiok Com uses cookies and similar technologies (local storage, session storage) on its website. Cookies are small text files stored in your browser.
Cookie Type
- Essential Cookies: Essential for the site to function properly — these cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics Cookies: Collects statistics to help us understand how the site is being used.
- Security Cookies: Helps detect fraud and bot activity.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
5. Sharing Information with Third Parties
Bajiok Com does not sell your data. However, limited information may be shared in specific circumstances:
- Payment Providers: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process transactions.
- Game Providers: To manage gaming sessions with live game and slots providers.
- Technology Service Providers: For hosting, analytics, and security services.
- Legal Authorities: In response to a court order or a lawful request from a government regulatory authority.
Important: All third parties that Bajiok Com works with are contractually obligated to uphold our privacy standards. They are equally prohibited from selling your information to any other party.
6. Data Retention Period
Bajiok Com does not retain your data longer than necessary. The general guidelines are:
- Active account data — retained for as long as your account remains active.
- Closed account data — generally retained for 5 years in accordance with legal obligations.
- Transaction records — retained for a minimum of 5 years in accordance with anti-money laundering regulations.
- Support tickets — for up to 2 years after resolution.
- Marketing data — deleted immediately upon opt-out.
7. Your Rights
As a Bajiok Com user, you have the following rights:
Right to Access Your Data
You may request to know what information Bajiok Com holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data, provided there is no legal obligation requiring it to be retained.
Right to Object to Processing
You can object to your data being used for marketing or any other specific purpose.
Right to Data Portability
You can request a copy of your personal data in a portable format.
To exercise these rights support@bajiokcom.betPlease allow 7–14 business days for a response.
8. Security Measures
Bajiok Com protects your data using both technical and organizational security measures:
- SSL/TLS Encryption: All communications take place through encrypted channels.
- Firewall & IDS: Unauthorized network access is blocked.
- Regular Security Audits: Regular audits are conducted by external security experts.
- Access Control: Only authorized personnel have access to your information.
- Data Backup: Regular backups are taken to prevent data loss.
Please note: No system on the internet can guarantee 100% security. Please keep your account password strong and never share it with anyone. Bajiok Com will never ask for your password over the phone or via messages.
9. Children's Privacy
Bajiok Com services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that we have inadvertently collected data from a minor, that information will be deleted immediately and the associated account will be closed.
10. Privacy Policy Changes
Bajiok Com may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of this page, and for significant changes, you will be notified via your registered email.
Continued use of the platform after any changes means you have accepted the updated policy. We recommend checking this page regularly to stay informed.
11. Contact
For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:
Email: support@bajiokcom.bet
Subject: Email us with the subject line "Privacy Request"
Response Time: Within 7–14 business days